While we all take our vehicles to a repair shop to fix problems and perform routine maintenance, it is not always easy to know where to take it.
There are so many types of facilities from which to choose, and it is very confusing. The dealer may have the most experience with your car, but their pricing is high due to the large overhead. A franchised chain of shops has better pricing, but how do you know the quality of their repairs will be good.
Then, there is your independent shop, located in your neighborhood. This is the biggest gamble because the experience of the employees and the sources they will use for parts are unknown. However, the independent shop, if run professionally, is your best bet.
There is such a shop right here in our local area. H and I Automotive is owned and operated by Las Sendas resident Spencer Doucet. Serving customers since 2009, Spencer is factory-trained in Infiniti, Toyota and Mazda. In addition, he is one of only a handful of General Motors (GM) world-class technicians in the state of Arizona.
Spencer started H and I Automotive after losing his position at one of GM’s local dealerships, which shut down during their financial troubles in 2008. Spencer knew he could provide his customers with outstanding service at a great value. RJ Ashley, a customer who was delighted to finally find a repair shop that was not only honest but also showed integrity, suggested the name H and I.
As his business grew, Spencer handpicked other associates in the area to join his team. Today, seven employees are working at H and I Automotive, with a combined 100 years of experience in the automotive field. These include an Infiniti Master Technician, two Automotive Service Excellence certified technicians and a seasoned service consultant.
The H and I shop can perform anything from routine maintenance, to full engine and transmission replacements. We service all makes and models. When it comes to vehicle diagnostics, we have all the latest instruments and software to give an accurate assessment the first time. H and I also has the latest state-of-the-art 3D imaging alignment system from Hunter Engineering.
Performing routine maintenance and having repairs done correctly is the key to your vehicle’s longevity. H and I Automotive will perform a 35-point vehicle inspection on every visit. We will show you what is good and what needs attention on your vehicle, using a detailed form, which will include pictures of your actual vehicle. Only repairs critical to your vehicle’s safety and reliability will be offered.
All approved repairs will be performed to the highest standards of quality. We believe a repair should last as long, or longer, than the original. We accomplish this by using manufacturer parts, and not cutting any corners during our labor process.
All H and I repairs come with a 24-month/24,000 mile parts and labor warranty. There are even select repairs that carry a nationwide 36-month/36,000-mile warranty.
So, the next time you need to have your car serviced, please give us a call at (480) 985-9279. Our shop is located at 5338 E. Main St., Suite 4. Visit us online at www.handiautomotive.com.