Making good choices is not always easy, but when it comes to vehicle maintenance and repairs, H and I Automotive has been making this choice a simple one since 2009.
With 100 years combined automotive industry experience on the team, H and I is in a league of its own.
Today’s consumer has various concerns when choosing a shop to meet automotive needs. With trustworthiness No. 1 on its list, H and I has built that trust, not only with customers, but also with vendors, suppliers and other shops in the area.
The policy of H and I is to perform only repairs to correct a customer’s concern, avoid a forthcoming safety issue with a vehicle, and maintenance needed based on the current condition or manufacturer’s recommendation.
After the repair is made, H and I backs the work with a 24-month, 24,000-mile parts and labor warranty. After all, nobody is perfect, and it is important to stand behind the work. When performing a warranty repair, all parts, labor and fluids are covered at no charge.
Quality also is a priority when it comes to automotive repairs. But what does a quality repair really mean? The most important factor is the type of parts used to perform the repair. You get what you pay for is an old adage, and still is very true when it comes to replacement parts for your vehicle. Many shops will use inferior parts during a repair to either save the customer money, or, in some cases, save the shop money on the repair. However, these parts usually don’t last as long, and will end up having to be replaced prematurely.
Then, there are the steps taken during the repair. Cleaning surfaces, routing wires and cables, and torqueing bolts to specifications are items often overlooked. Again, improper techniques lead to a repair, which does not last. Finally, after the repair is finished, the technician should clean the area where the worked had been done, test drive the vehicle, and perform a quality control inspection. These are items which set H and I Automotive above the rest.
For most customers, the third factor is a good value. This should not be confused with a cheaper price. The quality of the repair often will dictate the pricing. This doesn’t mean the most expensive repair is the best, either. Every shop has unique operating expenses. Dealers normally charge higher fees to compensate for higher overhead and also for the amenities they offer their customers.
On the same note, some shops just plain charge a premium to help the bottom line. A good value is a quality repair at a fair price. H and I Automotive focuses shop expenses on supplies, which benefit their customers.
The use of advanced diagnostic equipment ensures an accurate assessment of your vehicle. Only original equipment manufacturer, or OEM parts, as well as superior parts, are used during repairs, and the invoicing system is customer friendly. H and I also offers a free owner’s auto site, so customers can check a vehicle history, schedule appointments, and view factory-recommended services.
When it comes time for your vehicle’s next service, the choice is easy. Visit H and I Automotive at 5338 E. Main St., or call (480) 985-9279.